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Socio-Economic Montage

Report on the Telecommunications Services & Infrastructure
East Kootenay and Columbia Valley Regions

Authored by: Paul Bruch, CSP Internet Inc.

Prepared for:
East Kootenay Science Council
College of the Rockies
Crestbrook Forest Industries Ltd.
Rocky Mountain School District No. 6
South East Kootenay School District

March 1998

Location of Publication:
"Columbia Basin Trust Collection"
East Kootenay Science Council
College of the Rockies

Effective telecommunications is the key to the present and future success of many organizations in the East Kootenay region. Telecommunications services are one of the largest operational expenses and among the most critical services purchased by most companies. The goal of this project is to help educate users of telecommunications facilities in the region of both what is available and how to best make use of it. The focus is on business users of services, but there is no bias toward any business size or market. The information contained within is pertinent to all users of telecommunications products and services.

Phase One of this project involved the compilation of an inventory of services available in the area. The report details the following:

Directory of Telecommunications Providers in the Region

carriers,

wireless providers,

competitive local exchange carriers (CLEC),

cable TV systems,

telephone providers,

satellite communications,

radio communication equipment and systems,

internet providers.

 

Review of the Present East Kootenay Telecommunications Infrastructure (by city)

Overview of the General Costs and Availability of Telecommunications Services in the Area

Switch Type: Step Switch (SXS), GTD5, Multiplexing Switching Unit (MXU), Remote Switching Unit (RSU) and Concern-Concentrator,

Free Calling,

Regular Telephone Lines (PSTN): residential and business lines,

Centrex,

DataDial 56,

ISDN Microlink,

Frame Relay: local access charge, service connection charge, network usage charge and committed information rate (CIR),

Digital Channel Service (DCS),

T1: Megaroute, Megastream and Megalink,

2 Way Radio,

Cellular,

Autotel,

ADSL,

Pager.

 

Phase Two of the project explains how these services could be of use to businesses in the area. The report details the following:

Guidelines and Recommendations for the Solicitation of Services from Telecommunications Providers

defining requirements,

issuing an RFP.

 

The Direct Benefits of Effective Telecommunications

how to reduce the number of telephone lines into an organization,

voicemail systems,

Centrex vs. PBX,

email systems,

long distance ,

video.

 

Business and Action Plans

for single-site and multi-site organizations (voice, video, data and convergence).

 

Future Trends and Technologies

ASDL,

spread spectrum wireless,

V.90 or "56K modems",

Satellite,

BRI ISDN,

microwave,

cable modems,

competitive local exchange carriers (CLEC),

asynchronous transfer mode (ATM).

 

The final section of the report contains an extensive glossary of telecommunications and computer terms that are frequented in everyday literature. Even by itself, a quick read of the vocabulary will provide the reader with a very good overview of the products available in the Telecommunications Industry.

 
 

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